Frequently Asked Questions

Below are the questions Greenville families and business owners ask us most often. If you don't see yours, call the office at (864) 609-5285 or send us a note. Real people, same-day answers.

1998Family-owned, local
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About working with The Morgano Agency

Are you an independent agency?
Yes. The Morgano Agency is an independent agency and a member of Trusted Choice. We're not loyal to one carrier, we shop your coverage across multiple A-rated South Carolina insurance companies and place it where the fit is best for you.
How long have you been in business?
Vic Morgano founded the agency in Greenville in 1998. We've been Upstate-local, family-owned ever since.
Do I have to come into the office?
No. Most clients quote, bind, and renew by phone, email, and online. Walk-ins are welcome at our Pine Knoll Dr office during business hours.
How fast can I get a quote?
Most personal and small commercial quotes come back the same week. Some same-day, depending on the carrier and what underwriting needs.
How do I pay?
Most carriers offer monthly EFT, credit card, or paid-in-full. Paid-in-full usually carries a discount worth asking about.

Personal insurance (home, auto, life, renters)

What does South Carolina require for auto insurance?
SC requires 25/50/25 in liability (bodily injury / property damage) plus uninsured motorist coverage. That's the legal minimum. We almost always recommend higher because one bad wreck can blow through it in an afternoon. See our auto insurance page.
Is flood insurance included in homeowners?
No. Flood is excluded from every standard homeowners policy. You buy it through the National Flood Insurance Program (NFIP) or a private flood carrier. See our flood insurance page.
Should I bundle my home and auto?
Usually yes. Bundling commonly saves 10–20%, but the cheapest bundle isn't always the cheapest pair. We quote them both ways and tell you the difference.
How much homeowners insurance do I need?
Your dwelling coverage should match what your home would cost to rebuild today, not its market value. We'll work the number with you using the actual square footage and construction. See homeowners insurance.
Do I need renters insurance?
If you rent a home or apartment, yes, for your belongings and for liability. Many leases now require it. See renters insurance.
Term or whole life?
For most working-age Greenville families, term is the right starting point. Whole life fits specific situations like estate planning or business succession. We'll tell you which fits. See life insurance.

Business insurance (GL, workers comp, commercial auto)

Do I need general liability insurance in SC?
SC doesn't legally require it for most businesses, but landlords, general contractors, government contracts, and many vendors do. If anyone has asked you for a certificate of insurance, you need GL. See general liability.
When does SC require workers compensation?
Once you regularly have four or more employees (including part-time and family on payroll), workers comp is required under SC Code Title 42. See workers compensation.
What's a BOP and do I need one?
A business owners policy bundles general liability with commercial property and business interruption, usually cheaper than buying them separately. If you have an office, storefront, or inventory, ask about a BOP. See BOP.
Do I need commercial auto if I use my personal vehicle for work?
Yes, if the vehicle is used regularly for business. Personal auto policies exclude business use beyond commuting. See commercial auto.
What is a certificate of insurance (COI) and how do I get one?
A COI is a one-page proof-of-coverage summary that landlords, GCs, and customers ask for. We issue COIs the same business day. Request a COI here.

Claims, billing, and policy changes

What do I do after a claim?
Call us at (864) 609-5285 as soon as it's safe. We open the claim with the carrier, walk you through what documentation you'll need, and stay on it until it's closed.
Will my rate go up after a claim?
It depends on the type of claim, the size, and your prior history. We'll re-shop your policy at renewal if your carrier raises the rate to make sure you're still getting the best deal in the market.
Can I add or remove a driver/vehicle/property mid-policy?
Yes. Send us a note and we'll endorse the change. Most mid-policy changes are easy and the premium difference is prorated.
How do I update my mortgage company or lienholder?
Send us the new lender's name and loan number. We'll update the policy and send proof of insurance to the mortgage company the same day.
How do I cancel a policy I no longer need?
Send us a note with the cancellation date. We'll process it with the carrier and confirm the refund amount if any.
Which insurance carriers do you work with?
As an independent agency, we work with many different carriers and place your coverage where the fit is best. Our lineup includes well-known names such as Travelers, Progressive, Liberty Mutual, Safeco, The Hartford, and Hagerty, and we shop your policy across multiple A-rated companies to match coverage and price.
Can you help insure a teen driver in Greenville, SC?
Yes. Adding a teen driver usually raises premiums, but discounts such as good-student, driver-training, and bundling can soften the cost. We'll compare carriers to find the right fit for your family and make sure the coverage actually protects you.
Do you offer boat insurance for Lake Hartwell, Keowee, and Jocassee?
Yes. We write boat and watercraft coverage for the Upstate lakes, including Lake Hartwell, Lake Keowee, and Lake Jocassee. A policy can include liability, physical damage for your boat and motor, and coverage for trailers and equipment.

Have a question we didn't answer?

Call the office or send us a note. Real people, real answers, usually the same day.

Quote a coverage: auto, home, life, business.